knowledge

What are Duran Heated Wear shipping modes?

There are numerous options for shipping modes from Duralogic Company Limited. They include transportations through land, sea or air. Cooperating with internationally...

Does Duran Heated Wear have forwarder?

Yes. Duralogic Company Limited has used some experienced commercial freight forwarders to be our logistics partners. They have a good command of the shipping companies...

How can I track my heated garments ?

Once your heated garments has been shipped out of our factory, you'll receive a tracking number given by the logistics companies to us. You can use the number to...

What port of loading available for heated thermal pants ?

At Duralogic Company Limited, our factory and warehouse are strategically located. We have taken the convenience of transportation into consideration. If we are...

What to do if electric heated pants is damaged during shipping?

The damaged heated pants will be returned and quality ones will be re-supplied. We will find out the reasons for the damage. We have signed contracts with the forwarders...

What to do if it is incomplete heated wear delivery?

If your purchase is missing any parts or items, please notify us as soon as you can. You are insured by Duralogic Company Limited's guarantee.Duran Heated Wear is...

What should I do once I receive heated trousers imperfections?

We ensure that all heated trousers undergo a rigorous quality control test prior to shipment. However, if something we don't want to happen happens, we will refund...

How to contact your after-sale service division?

In order to offer you with the highest quality of after sales service available, Duralogic Company Limited has after-sale service division to provide consultations...

Where to get help if heated glove gets problem during the use?

Please stop using heated glove immediately and contact us for effective solutions. In relates to the working performance of the products, we will assign our professional...

Can we arrange the battery heated gloves shipment by ourselves or by our agent?

If you would like to arrange the heated glove shipments, please contact us. Duralogic Company Limited understands that in terms of transportation, you want your...

What kind of packing is provided for electric gloves ?

Duralogic Company Limited has some general packaging guidelines that can help you prepare your package for shipping. For more information, please consult our Customer Service...

Is heated socks tested before shipment?

The quality review on heated socks is completed based on regular QC evaluation, or depending upon customer requirements. Samples are chosen and inspected for flaws randomly...

How to pay for electric socks ?

At Duralogic Company Limited, we support several types of payment for many of our products including electric socks . The payment methods are all in compliance with...

Does battery operated socks have warranty period?

Each battery operated socks has the warranty period. During the warranty period, the product could be maintained and repaired for free. The warranty period may be...

How long is the warranty period of heated diving suit ?

Generally, for different series of products, the warranty period may vary. Referring to the more detailed warranty period about our heated diving suit , please browse...

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